Frequently asked questions

Don’t worry – we are with you every step of the way! The starter kit as well as a series of photos clearly describe all the steps.  Please click on one of these links: for you to see how to proceed. We have also created a great instruction video that will help you. Take the time to get yourself set up, make sure you are well-rested and leave yourself plenty of time to make this an easy process. And if you are still unsure about anything, please contact us!

Above all, remain calm! Breathe calmly and evenly through your nose. Carefully move the impression tray back and forth with both hands, up and down and to the left and right. Gently wiggling the tray will slowly loosen it and you will be able to remove it from your teeth. Every dental impression can be removed safely!

No problem! You can get a dental impression from your dentist and send the tooth model to us. A 3-D impression from your dentist or at our office is also possible. Please discuss this with us or with your dentist!

You should definitely check with your dentist in advance. If he gives you the go-ahead, you can have your dentist make a dental impression and then send it to us.
Please discuss this with us or with your dentist!

You should definitely check with your dentist in advance. If he gives you the go-ahead, you can have your dentist make a dental impression and then send it to us.
Please discuss this with us or with your dentist!

You should definitely check with your dentist in advance. If he gives you the go-ahead, you can have your dentist make a dental impression and then send it to us.
Please discuss this with us or with your dentist!

You should definitely check with your dentist in advance. If he gives you the go-ahead, you can have your dentist make a dental impression and then send it to us.
Please discuss this with us or with your dentist!

You should definitely check with your dentist in advance. If he gives you the go-ahead, you can have your dentist make a dental impression and then send it to us.
Please discuss this with us or with your dentist!

An allergic reaction can never be ruled out. Your safety comes first! Please discuss this with your dentist. He has experience and can advise you on this matter. You can get a dental impression from your dentist and send the tooth model to us.
Please discuss this in advance with us !

alphabite do not provide teeth impressions for the purpose of dental health assessments or for the prescribing of medical devices. All  products are made for the purpose of theatrical and TV/Film productions.

No! Let your imagination run wild! It is our passion to design new tooth creations together with you! Just e-mail or call us.
Here you can find all the options to design your custom fx teeth.

In that case, please contact us immediately. Contact us – Since our work is very high quality, any corrective action is, of course, included in the price. We will be happy to work with you to find a solution that is right for you. We want you to be happy!

This depends primarily on the shape of your special-effect teeth. We recommend you to take them out to eat as they might break. Otherwise, it’s up to you! Just make sure that you do not hurt yourself or others!

You are lucky, we offer worldwide shipping. Here you can see the applicable shipping fee for your country.

Once we get your dental impression, it takes up to 3-4 weeks for us to send you your finished special-effect teeth.
Here you can find all the information about delivery times and shipping.

The reason we set this age is because the jaw changes its size and shape quite frequently (not visibly, but it does) until you are 18.
This means if you are younger and order your fx teeth, you might not be able to wear it for several years.

After every use please rinse your fx teeth with lukewarm water. You can find more care instructions in our blog article.

If you choose a model from the online store, the price is next to the model. The price listed includes the starter kit, the shipping fee and the finished special-effect teeth. You will see the breakdown of the individual costs in your online shopping cart.
If you would like custom-made special-effect teeth, please contact us. We will provide you with a non-binding offer in advance.
To get a feeling of how much your fx teeth will cost, read the article about “How much do professional fx teeth cost”.

Here you can see which shipping companies we currently have a contract with.

When the goods are shipped, a parcel number is generated that you can use to track your shipment history online.

Of course, we also ship the effect teeth abroad. Shipping to any country in the European Union is included. Shipping to other countries is also available. Please check our shipping prices here.

We have created a withdrawal form for you to cancel an order. Just fill it out and email, fax or mail it to us.

That depends on when you cancel:
You have 14 days after placing your order to cancel.
If you have already received the starter kit and then cancel, it works like this:
If you return the starter kit unopened and sealed, you will only have to pay the shipping fees.
If you return the starter kit back after you have opened it, we cannot reuse it because it would be a health violation. In this case, we would refund you the amount for the actual special-effect teeth. You will be charged only for the costs for the starter kit and the shipping fees.
If you have already returned your dental impression and we have already begun making your special-effect teeth, then unfortunately, we can no longer reimburse you, because the special-effect teeth are of course made individually for you.

Protecting our earth and nature is very important to us. Therefore, our packaging is 100% plastic free. For hygienic reasons, only the impression tray must be packed in recyclable plastic. The cans we use are tinplate. You can go ahead and repurpose the can for your own use. The stickers with our logo are vegan based.

In addition to the materials for packaging, we produce with 100% electricity from renewable energies.